Legal Access And QRIS Records
Our Legal position starts with jurisdiction: access or eligibility depends on local law, and where local law permits, we apply the account terms shown before you proceed. We may use your submitted account details, phone verification result, device signals and transaction references to confirm that a
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request belongs to you. DANA, OVO, GoPay and QRIS records can help us match a wallet event with the correct account; bank transfer and virtual account references serve the same purpose. If a payment status is unclear, keep the receipt or reference visible when you contact
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us. You can ask what data is held about your account, request a correction, or ask why a verification step is needed. Some records may remain for a period required by applicable rules, dispute handling or account protection. Our terms may change when local requirements change,
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and the version shown at access applies to the relevant action.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.